Posted on February 1, 2024February 1, 2024 ARCS Induction Module 4 By. admin View Count. 0 Course Content Expand All Introduction 3 Topics Expand Lesson Content 0% Complete 0/3 Steps Introduction The Service User’s Voice and ARCS Therapeutic Model of Care Policies and Procedures that relate to the Service User’s Voice The Importance of the Service User’s Voice 3 Topics Expand Lesson Content 0% Complete 0/3 Steps How the service user’s voice should be considered Service user’s rights Service user’s rights contd. Listening to the Service User’s Voice 2 Topics Expand Lesson Content 0% Complete 0/2 Steps How do we record service user’s voice? Who can Service Users talk to? Complaints 8 Topics Expand Lesson Content 0% Complete 0/8 Steps Types of complaints Informal Complaints Recording Informal Complaints Escalating Informal Complaints Formal Complaints Recording Formal Complaints Who to inform about Formal Complaints Other avenues of complaint ARCS Induction Module 4 quiz
