ARCS Induction Module 3 quiz

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Question 1 of 15

1. Question
What is included in a de-escalation plan?  Choose three
- Food Choices
- Trigger Phase
- Homework to be completed
- Proactive and reactive Strategies
- TEAM meeting Minutes
- Response to Crisis
- Individual Work Report
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Question 2 of 15

2. Question
Which two of the following statements are true?  
- The de-escalation plan provides the team with ways of working with a service user and specific practices in place for that y service user
- De-escalation plan go out-of-date after 1 month
- De-escalation plan gives an overview of the service user's current issues, triggers and behaviours that may display and function behind the same
- De-escalation plan can only be updated by the managers.
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Question 3 of 15

3. Question
Which two of the following relate to crisis management?
- The Prevention, Detection and Response to Abuse, Including Reporting of Concerns and/or Allegations of Abuse to Statutory Agencies
- Employee Handbook
- Missing Persons File
- Provision of Behavioural Support Policy
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Question 4 of 15

4. Question
What does DLP stand for?  
- Designated Liaison Person
- Dynamic Liability Person
- Do Lessons Personally
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Question 5 of 15

5. Question
Who is a mandated person?  
- Team Lead
- Service Users
- All front-line staff employed  
- Neighbour
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Question 6 of 15

6. Question
A significant event is an event in a service user’s life that necessitates notifications to all persons with a lack of awareness in the service user’s welfare and development. True of false
- True
- False
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Question 7 of 15

7. Question
Tick 5 examples of a significant event
- Admission/Discharge 
- Family issue 
- Buying a pot noodle
- Medical incident 
- Saying thank you.
- Assault/violence against another service user, staff or other person 
- Going for a walk that occurs daily
- Playing a sport for the first time 
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Question 8 of 15

8. Question
Do we always contact a service user’s parent/guardian following an incident and why?
- Yes, always regardless of the impact on the service user
- No, as parents/guardians do not need to be made aware of incidents. 
- Yes, unless otherwise directed not to do so as it places the service user at further risk.  
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Question 9 of 15

9. Question
Which four of the following must be notified of an incident?  
- Person in Charge
- Social worker
- Shop Keeper
- Neighbour 
- GAL
- On Call
- Educational placement  
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Question 10 of 15

10. Question
What documentation is completed following an incident?  Pick 2.
- Standard contact  
- Medical contact
- Health and Safety Register
- Incident Report Form
- Incident Report Register
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Question 11 of 15

11. Question
In which three of the following scenarios, should On Call be contacted?
- To have a chat about shift planning. 
- When a service user is at risk and some consultation is likely to result in a better outcome. 
- Organise lunch date.
- Chat about supervision.
- Unsure of what food to leave out for dinner tomorrow
- Staff are unable to work or have to leave shifts and it is not possible to obtain adequate staff cover.  
- Inform all professional contacts that day.
- Incident where external advise/support is required for any reason.
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Question 12 of 15

12. Question
A complaint is when a service user indicates they are dissatisfied with the service or the service provider. True or False
- True
- False
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Question 13 of 15

13. Question
Who can a complaint be made to? Tick 4  
- All employees of ARCS
- Maintenance  
- Social Workers
- Tusla portal
- Recruitment Department
- EPIC
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Question 14 of 15

14. Question
Where is risk assessments documented?  
- Fire Register
- Health and Safety Register
- Incident Register
- Risk Register
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Question 15 of 15

15. Question
Tick 3 examples of types of restrictive practices
- Restriction to local community group
- Engaging in activities on-site
- Extra monies
- Removal of access to personal monies
- Restriction to local community group
- Removal of access to personal monies
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